Originally posted by
It's been 5 days since the first wave of compensation went out. I have sent in 2 tickets, messaged multiple EPIC employees and responded with my ticket number to u/MrPopoTFS here https://www.reddit.com/r/FORTnITE/comments/7n5xe3/didnt_receive_compensation_mega_thread/ds02483/ in the megathread. I still haven't heard anything back and am beyond frustrated with the slow response.
I started playing this game back in July when early access launched and am now PL69 and have spent a decent amount of money in the game. Losing my materials sucked but I was hopeful when they announced what we would be compensated. However, the lack of communication is really getting to me, and it seems like I am not the only one affected.
EPIC, please just let us know when to expect compensation. I waited through the holidays for everyone to be back in the office, and I understand if it may take a little longer to get everything sorted out, but some kind of timeline or just a response in general would be greatly appreciated.
Hey there, sorry to hear you've been waiting so long. You may have missed it but we had a thread explaining what happened as well as what is being compensated here. We did a second pass after the initial one, and it appears you may have slipped through the cracks.
If you still haven't received anything go ahead and toss me your ticket ID # one more time so I can get that escalated. That includes anyone else with an open ticket that was affected by the recent "lost items" bug that did not hear back or receive compensation.